Return and Refund Policies

 

Thank you for shopping with Bathroom Deco! We hope you are delighted with your purchase. However, if you are not satisfied, we're here to help.

 

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

We accept returns for both defective and non-defective products

 

Cost of Return Shipping

We would email our customers the return shipping labels so that our valued customers can feel free to download and print.

Please note that customers are responsible for the actual cost of return shipping.

And there is no restocking fee for your return.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to reach your account may vary, depending on your card issuer's policies. 

Please note that refund processing time will take 7 business days. 

 

Exchanges

If you wish to exchange an item, please place a new order for the item you want before returning the original. This will ensure that your new item is in stock and on its way to you as quickly as possible.

Contact Us If you have any questions on how to return your item to us, contact our Customer Service team at contact@bathroomdeco.co.uk.