• FREE DELIVERY TO THE UK

    Delivery to the UK mainland is absolutely free of charge, securely packaged, and made in a timely manner at no additional expense.

  • 30 DAY RETURN POLICY

    An entire 30-day no-questions-asked refund and returns policy to cover anything unforeseen for total peace of mind.

  • 100% SECURE PAYMENT

    Online safety is a priority for us. To guarantee that funds and data are totally protected, we have put in place strong security procedures

FAQs

What couriers do you use?

We provide free UK mainland delivery through our long-standing connections with UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other major international carriers.

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What is your return policy?

Bathroom Deco values its customers and wants you to be happy with your purchase. As a result, we provide a 30-day return policy on all items and hope that our customers have a pleasant shopping experience.

If any product you receive is faulty or incorrect, we are happy to offer you free of charge for the return costs. (We require proof for faulty or incorrect items e.g photos or videos)

However, if you have received the items and choose to change your mind or cancel the order after delivery, certain return fees will apply. And the return expenses would be determined by the worth of your items:

Product(s) Total ValueReturn Cost£0 – £74.99£40*£75 - £149.99£50*£150 or more£60* or more


* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is £15
* a return fee will still be charged if the carrier collection is missed

To return please email 
contact@bathroomdeco.co.uk

Refunds (if applicable)

We will send you an email to advise you that we have received your returned item after it has been received and reviewed by our specialists. We will also tell you if your refund has been approved or rejected. If your refund is accepted, it will be credited back to your original payment method within 5-7 business days.

Can I change my existing order?

Once you've made an order, you won't be able to make any modifications to your items in the original order, but our specialists are always there to assist and secure your order processing stages from start to finish. If you need delivery or your contact information changed, please email contact@bathroomdeco.co.uk.

What do I do if I have received a damaged item?

If you have a damaged item, please contact us atcontact@bathroomdeco.co.ukwith your order number, photographic evidence, and proof of purchase.

Thank you very much.